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Recreation Program Satisfaction Guarantee

If you are not completely satisfied with the program in which you participate, call or stop by the Guest Service Desk at the CRC before half of the program (meetings and practices included) is over and complete a Satisfaction Guarantee Request form.

If you discontinue the program, you can choose to repeat it at no charge, get a credit and apply it to another program (if available), or get a refund. For a medical refund request, a doctor’s note must be provided and a pro-rated refund (cost of remaining program meetings) will be mailed to the guest’s home.

The Satisfaction Guarantee does not include adult athletic leagues, trips, Children In Action, and one-day events.

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